If you have questions or wish to place an order, please email Pauline or Joan at scentserely@gmail.com
Type the name, SCENTSerely, in the subject line of the email. In the your message, please provide the information below:
1.) Indicate the category name and item number of the items in your order.(i.e.Commercials P1234).
2.) Indicate your method of payment (see below).
3.) Provide your complete address including Zip Code.
We will respond with an email confirming that the items in your order are available and providing an invoice with the total for your order.
PAYMENT, SHIPPING & INSURANCE
We accept payment by check or PayPal. Payment must be received within 7 business days after you receive the invoice. Buyer pays for actual shipping costs and PayPal fees (if paying with PayPal). We do not charge a handling fee or a packing materials fee.
We ship by U.S. Postal Service Ground Advantage which includes $100. of insurance coverage. Orders over $100. should be insured. Insurance is purchased separately for the full cost of the item(s). We strongly recommend insurance. The buyer pays for insurance and is responsible for filing insurance claims. If insurance is declined, the buyer will have no claim for a refund from the U.S. Postal Service for lost or damaged merchandise. We are not responsible for uninsured packages. We are not responsible for loss or damage in shipping.
MULTIPLE PURCHASES. We will combine multiple purchases to save on shipping costs.
RETURNS. If we have overlooked a condition problem, incorrectly identified or misrepresented an item, please contact us and let us know where the problem exists. We SCENTSerely want you to be happy with your purchase.
MAGAZINE ADVERTISING - NO RETURNS